The Coates Perspective for May 16, 2013
“Steering Organizations To New Horizons.”
Three Steps In Making A Good Decision When You Get Angry
Every now and then one’s temper can flare up during the workday. There are many things that can ignite one’s fuse. Truly, this area of any leaders life can and will be tested everyday. Be that what it may, there are three techniques I try to use when I become angry. Perhaps they will be useful to you too.
When I get angry . . .
1. I try to be quick to listen to the other person before I say a word
2. I try to think before I speak
3. I try to nip my anger in the bud before it escalates
Good leadership does not always mean having the last word, but it does mean having the right word, delivered at the right time, in the right spirit.
If you need help working through the process consider using the resources at Coates and Associates, Inc. We would consider it an honor to visit with you about developing a process forward.