Coates & Associates, Inc - "Steering Organizations to New Horizons"
The Coates Perspective

Appreciation

Durham Recue Mission-Not Your Ordinary Used Car Dealership


(Below is an article that was published recently in Auto Dealer News. It was an honor and pleasure for me to highlight the work of this worthy organization. In the nature of ExtraOrdinary, this group is anything but ordinary. Enjoy!!!)

Not Your Ordinary Used Car Dealership
 
By Marty Coates
 
Each year, I provide training to thousands of independent automobile dealers. Each dealer has a story and recently I met a few guys in one of the classes that were associated with an “ExtraOrdinary” dealership.

Happy Valentine's Day-Love Your Customers


7 Ways to Use Smart Technology to Make Your Customers Happier

With more people using smartphones and tablets to connect to the internet, they increasingly expect to be able to make purchases and get information wherever they are and whatever the time.

Businesses of all sizes that fail to meet these expectations will find themselves losing customers. 

Yet those businesses that harness the potential of technology can use it to create an advantage. 

In fact, a major benefit for smaller businesses is that they can offer the best of both worlds by combining the attractions of the latest technology with the old-fashioned personal touch.

A Quest For The EXTRAordinary…The Server

     Recently, a potential business client invited me to dinner at one of my favorite restaurants- The Angus Barn.  A dinner meeting after an already full day of platform speaking demands a great place for conversation, atmosphere, great food, and most importantly, terrific service. My expectations for all the above were high as I choose this venue whenever I am in the Raleigh area and circumstances allow.  

     Upon arrival at exactly 7:15, I met my party and almost immediately our table was ready.

Memorial Day Weekend Message

This holiday weekend, we at Coates and Associates, Inc. honor all who have served and given the ultimate sacrifice to our country. Our offices will be closed on Monday in observance of Memorial Day. We will re-open Tuesday morning. 

In memory of the brave men and women who have died while serving in battle as members of the military and to their families, we say "Thank You" and we will never forget your sacrifice. God Bless!

"Think and Grow Rich Today"...is almost here.

We are just a few weeks away from the release of my new book entitled"Think and Grow Rich Today".I join a number of experts from around the world to provide perspectives on many of the issues, challenges, opportunities and rewards involved in seeking the goals and dreams of your life. The content considers the principles initially offered by Dr. Napoleon Hill in his original work by a similar title. 

I am excited to provide you with a draft copy of the book cover. As each day passes the excitement regarding the release of

When Leader-I-Tis Becomes Fatal--Failures 4-6


Quality Leadership Tips For You: The Quality Leader’s Life
 
When Leader-I-Tis Becomes Fatal:
The Twelve Leadership Failures That Sink An Organization (4-6)
 
Remember my definition for Leader-I-Tis?

Leader-I-Tis is a horrible disease that attacks once healthy organizations and severely impairs them, rendering them mostly ineffective and impotent. Leader-I-Tis is the leading cause of broken relationships and the killing of vision in an organization. Highly contagious, those without a strong backbone are highly susceptible to infection.
Season Sale -25% OFF!
Youre just in time for our holiday/end of the year special!
 We will offer new clients that book Coates and Associates, Inc. or any of our associates to conduct onsite training or to present a conference/convention speech a discount on our standard fees.  If you are looking for a trainer to help with customer service training and/or sales training this is a great offer for you. Consulting contracts are not included in this offer. 
If you are planning a meeting and need a speaker, book by the end of the year to take advantage of this discount.
This sale end 12/31/12. Dont miss it!
Lets Get Creative
Thanks for stopping by our site!
Coates & Associates, Inc is dedicated to helping you find the right mix of creative to promote your business. Browse our site for a complete list of services and to view a portfolio of our recent work. We know that your businesses challenges are unique, but were ready to develop a solution thats just right for you.