(Below is an article that was published recently in Auto Dealer News. It was an honor and pleasure for me to highlight the work of this worthy organization. In the nature of ExtraOrdinary, this group is anything but ordinary. Enjoy!!!)
Not Your Ordinary Used Car Dealership
By Marty Coates
Each year, I
provide training to thousands of independent automobile dealers. Each dealer has a story and recently I met a few guys in one of
the classes that were associated with an “ExtraOrdinary” dealership.
A few weeks ago I met Rudy Ruttiger, the real
"Rudy"! He was enlightening, engaging, and truly an older version of
the character played by Sean Astin in the movie by the same name. His inspiring
story of a dreamer whose focus to play football at his beloved Notre Dame
University draws a terrific picture of the life of a Waymaker. While his life
after Notre Dame did not result in a pro football career, he continued to
contribute. He became a parent, a salesman, and a committed citizen investing
his life in others.
"When a defining moment comes, you define the moment or the moment defines you." This quote is from the movie "Tin Cup," with Kevin Costner playing the main character, Roy McAvoy.
While watching the movie "Tin Cup" this weekend, for what must be the 1000th time, I heard the above referenced quote differently than all the other times. Where was I before? The movie was filled with micro moments when the main character, Roy McAvoy is confronted with what are portrayed as "defining moments.
The Coates Perspective for April 10, 2013
Organizations To New Horizons.”
Character is Everything
I sit down with the leader of an organization it does not take long to discover
those who have character and those who do not. It’s not always what they say,
but it’s what they do. It is how they treat people when they have all of the
power. It is being the same person behind the closed door as on the sales
floor. It is when their word is their bond.
character is crucial for the success of every leader.
Just after the earthquake shook the country of Haiti several years ago, I felt called to work in the relief effort there. In preparation for my first trip, my daughter, who at the time was only fourteen, wanted to go along.
Uncertain of the conditions there, I discouraged her and said let's see about you going with me on a future trip. After a day or so, I could tell that she was really burdened for the children there who lived in difficult conditions before the disaster and even more horrible surroundings afterwards.
The Coates Perspective for February 7, 2013-2nd Blog
Organizations To New Horizons.”
Are You Being Limited By Underdeveloped Character?
character of a leader is seldom forged on a public platform. We are taught to
perform and hide behind the masks of what we want people to see and believe. It
is the personal formation of character developed in secret that will eventually
be on display for all to see.
It has been said that our talent
will take us to a point, but our character will make room for us in the arena
We will offer new clients that book Coates and Associates, Inc. or any of our associates to conduct onsite training or to present a conference/convention speech a discount on our standard fees. If you are looking for a trainer to help with customer service training and/or sales training this is a great offer for you. Consulting contracts are not included in this offer.
If you are planning a meeting and need a speaker, book by the end of the year to take advantage of this discount.
This sale end 12/31/12. Dont miss it!
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