Coates & Associates, Inc - "Steering Organizations to New Horizons"
The Coates Perspective


Durham Recue Mission-Not Your Ordinary Used Car Dealership

(Below is an article that was published recently in Auto Dealer News. It was an honor and pleasure for me to highlight the work of this worthy organization. In the nature of ExtraOrdinary, this group is anything but ordinary. Enjoy!!!)

Not Your Ordinary Used Car Dealership
By Marty Coates
Each year, I provide training to thousands of independent automobile dealers. Each dealer has a story and recently I met a few guys in one of the classes that were associated with an “ExtraOrdinary” dealership.

Defining Moments

"When a defining moment comes, you define the moment or the moment defines you." This quote is from the movie "Tin Cup," with Kevin Costner playing the main character, Roy McAvoy.

While watching the movie "Tin Cup" this weekend, for what must be the 1000th time, I heard the above referenced quote differently than all the other times. Where was I before? The movie was filled with micro moments when the main character, Roy McAvoy is confronted with what are portrayed as "defining moments.

Does Your Talk Match Your Walk?

The Coates Perspective for February 14, 2013
“Steering Organizations To New Horizons.”
Setting The Kind Of Example You Want Others To Follow

There are few greater burdens in leadership than the one of having every word spoken, every task accomplished placed under the watchful microscope of others. This phenomenon of leadership can be a good thing . . . or it can turn out badly too. The outcome depends upon the leader.

It was Norman Vincent Peale who said,“Nothing is more confusing than people who give good advice but set a bad example.

Birds of a Feather Stick Together

The Coates Perspective for February 11, 2013
“Steering Organizations To New Horizons.”
Good Leaders Attract Good People

There is a natural principle in leadership every leader needs to be aware: “People who are like me will follow me.” Call it familiar, or call it an attraction, the principle is good leaders attract good people. One of the greatest achievements a good leader can accomplish is when he or she is surrounded by good people.

Of course, the reverse is true. Bad leaders tend to attract bad people.

A Book and A Box of Crayons Can Change Lives

    Just after the earthquake shook the country of Haiti several years ago, I felt called to work in the relief effort there. In preparation for my first trip, my daughter, who at the time was only fourteen, wanted to go along. 

    Uncertain of the conditions there, I discouraged her and said let's  see about you going with me on a future trip. After a day or so, I could tell that she was really burdened for the children there who lived in difficult conditions before the disaster and even more horrible surroundings afterwards.

Character Counts!

The Coates Perspective for February 7, 2013-2nd Blog 
“Steering Organizations To New Horizons.”
Are You Being Limited By Underdeveloped Character?

The character of a leader is seldom forged on a public platform. We are taught to perform and hide behind the masks of what we want people to see and believe. It is the personal formation of character developed in secret that will eventually be on display for all to see.

It has been said that our talent will take us to a point, but our character will make room for us in the arena of greatness.

Three Characteristics of a Strong Leader

The Coates Perspective for February 7, 2013
“Steering Organizations To New Horizons.”
Three Characteristics of a Strong Leader
People are drawn to strong leaders. History is filled with examples of strong leaders who inspired others to follow them. It was Winston Churchill who inspired a battered nation to never, ever give up. It was Abraham Lincoln who kept a fractured nation from splitting apart. It was the Wright brothers who flew an airplane without lessons and a pilot license leading others to fly into the deep recesses of space.

Service starts in Our Hearts

When I nervously asked my now father-in-law for my wife's hand in marriage nearly 25 years ago, he gave me prophetic words of wisdom. It was a less than memorable day for the most part, by that I mean we were working on a couple of projects on his "to do" list. After waiting for what seemed like forever, I mustered up enough courage to throw out these words, "Mr. Benny, Bridgette and I want to get married." Waiting for the world to shake with anger, excitement, joy, he calmly in his trademark kind of way simply said, "we thought you might.

Where Do You Want To Go Today? The Visionary Leader Knows The Way

The Coates Perspective for February 1, 2013
“Steering Organizations To New Horizons.”
Where Do You Want To Go Today?
A Good Leader Will Take You There
Leadership vision. Some have it and some don’t. Some people are managers and they manage very well but have no insight to read between the lines and make the kind of decisions that require courage and faith in order to make the hard calls. Many a failed business has come and gone over the past few years due to a lack of leadership vision. There was no one in leadership who had what some call, the “predictive gift.

Got Influence? Sure You Do. Now What?

The Coates Perspective for January 30, 2013
“Steering Organizations To New Horizons.”
Knowing How To Cultivate The Leadership Gift of Influence
What is it that makes a leader a really good leader? A lot of it has to do with how he or she leverages their influence. Are they having a positive influence or are they having a negative influence on other people? This is the critical issue for the leader. There are some leaders who are mesmerized by their “title.” They wrongly conclude that the title alone makes them a good leader.
Season Sale -25% OFF!
Youre just in time for our holiday/end of the year special!
 We will offer new clients that book Coates and Associates, Inc. or any of our associates to conduct onsite training or to present a conference/convention speech a discount on our standard fees.  If you are looking for a trainer to help with customer service training and/or sales training this is a great offer for you. Consulting contracts are not included in this offer. 
If you are planning a meeting and need a speaker, book by the end of the year to take advantage of this discount.
This sale end 12/31/12. Dont miss it!
Lets Get Creative
Thanks for stopping by our site!
Coates & Associates, Inc is dedicated to helping you find the right mix of creative to promote your business. Browse our site for a complete list of services and to view a portfolio of our recent work. We know that your businesses challenges are unique, but were ready to develop a solution thats just right for you.