Coates & Associates, Inc - "Steering Organizations to New Horizons"
The Coates Perspective

Reflection

Durham Recue Mission-Not Your Ordinary Used Car Dealership


(Below is an article that was published recently in Auto Dealer News. It was an honor and pleasure for me to highlight the work of this worthy organization. In the nature of ExtraOrdinary, this group is anything but ordinary. Enjoy!!!)

Not Your Ordinary Used Car Dealership
 
By Marty Coates
 
Each year, I provide training to thousands of independent automobile dealers. Each dealer has a story and recently I met a few guys in one of the classes that were associated with an “ExtraOrdinary” dealership.

Happy Valentine's Day-Love Your Customers


Defining Moments


"When a defining moment comes, you define the moment or the moment defines you." This quote is from the movie "Tin Cup," with Kevin Costner playing the main character, Roy McAvoy.

While watching the movie "Tin Cup" this weekend, for what must be the 1000th time, I heard the above referenced quote differently than all the other times. Where was I before? The movie was filled with micro moments when the main character, Roy McAvoy is confronted with what are portrayed as "defining moments.

The Power of a Personal Evaluation

The Coates Perspective for April 29, 2013
“Steering Organizations To New Horizons.”
 
An Evaluation Check List That Every Leader Needs

As a leader I like to frequently measure not only what I am doing but also what I am thinking and feeling. For example,

1.    What I Do: What was my greatest success this weekandwhat was my greatest failure?

2.    What I Think: What life lesson can I take away from my successandmy failure?

3.    What I Feel

The Power of the Pause

The Coates Perspective for April 1, 2013
“Steering Organizations To New Horizons.”
 
The Power of the Pause

It is often said that we need to “stop and smell the roses.” It is important to spend some quality time to reflect upon the successes of our day. In so doing, it gives us time to refresh in our mind the ways we were successful . . . and celebrate them too!

It was Jim Rohn who stated,“At the end of the day, you should play back the tapes of your performance.”That is why a football coach will spend countless hours reviewing video of the game seeking to learn what worked and what did not.
Season Sale -25% OFF!
Youre just in time for our holiday/end of the year special!
 We will offer new clients that book Coates and Associates, Inc. or any of our associates to conduct onsite training or to present a conference/convention speech a discount on our standard fees.  If you are looking for a trainer to help with customer service training and/or sales training this is a great offer for you. Consulting contracts are not included in this offer. 
If you are planning a meeting and need a speaker, book by the end of the year to take advantage of this discount.
This sale end 12/31/12. Dont miss it!
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Coates & Associates, Inc is dedicated to helping you find the right mix of creative to promote your business. Browse our site for a complete list of services and to view a portfolio of our recent work. We know that your businesses challenges are unique, but were ready to develop a solution thats just right for you.