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The Coates Perspective

leadership

Using Smart Technology to Improve Your Customer Service, Part III

     Hot off the press!Yet another great way that smart technology can be used to improve how we serve our customers.  One local pastor announced yesterday that starting this Sunday, parishioners will be able to access via their smartphone or smart device, his sermon outline, notes and other reference material during the service. 

Take a look below: 
”David WikeEbenezer BC FlorenceDuring worship THIS SUNDAY, bring your smartphone or smart device (iPad, etc) and hit THIS LINK during the sermon time for interactive sermon notes!

A Leader's Greatest Contribution

The Coates Perspective for May 20, 2013
“Steering Organizations To New Horizons.”
 
The Power of an Effective Role Model

I have noticed that people do not always do what you say but they see what you do. For example, this principle is painfully clear at home. It was coach John Wooden who remarked,
 
“Being a role model is the most powerful form of educating...too often fathers neglect it because they get so caught up in making a living they forget to make a life.” John Wooden
 
But this principle is just as true in the workplace.

Proactive vs. Reactive Leadership

The Coates Perspective for May 7, 2013
“Steering Organizations To New Horizons.”
 
The Proactive Leader

One of the most important attributes a leader can possess is to be proactive. Instead of the business coming to him or her, the proactive leader takes the initiative and goes and gets it. Instead waiting for a problem to fix itself, the proactive leader has the ability to cut to the chase and address the problem before it evolves into an even greater challenge. The proactive leader is on the cutting edge of self-leadership: he or she makes an intentional effort to lead one’s own self.

Two Solutions For Leadership Fatigue

The Coates Perspective for May 2, 2013
“Steering Organizations To New Horizons.”
 
Two Catalysts For A Leader’s Growth

Leadership fatigue. Almost every leader I know has at one time experienced a bland staleness. Yesterday’s cutting edge ideas don’t work as well anymore.  Over the course of time, a lapse in creative energy will gain negative momentum, making it all the more challenging to change the pace and come up with some fresh ideas.

My author and songwriting friends call this sensation, “writer’s block.

The Power of a Personal Evaluation

The Coates Perspective for April 29, 2013
“Steering Organizations To New Horizons.”
 
An Evaluation Check List That Every Leader Needs

As a leader I like to frequently measure not only what I am doing but also what I am thinking and feeling. For example,

1.    What I Do: What was my greatest success this weekandwhat was my greatest failure?

2.    What I Think: What life lesson can I take away from my successandmy failure?

3.    What I Feel

Effective Leadership Begins With Self-Care

The Coates Perspective for April 24, 2013
“Steering Organizations To New Horizons.”
 
Effective Leadership Begins With Self-Care

I am in the kind of business where I give a lot of myself (willingly, I might add) to my clients. I love teaching principles that I have lived out and impart what I’ve learned to others. I give, and give and give . . . and if I’m not careful I’ll give out of emotional and mental energy if I allow my own tank to run dry. I need to pace myself so there will be enough of me to go around.

Trainer and Speaker, Marty Coates, Signs Publishing Deal With CelebrityPress For New Book, “Think and Grow Rich Today”

FOR IMMEDIATE RELEASE 

Trainer and Speaker, Marty Coates, Signs Publishing Deal With CelebrityPress For New Book, “Think and Grow Rich Today”  

Marty Coates will team with CelebrityPress, a leading book publishing company, and several leading experts from around the world to release the book, “Think and Grow Rich Today”  

Orlando, Fla. – March 27th, 2013– Marty Coates has joined a select group of the world’s leading experts to co-write the forthcoming book titled, “Think and Grow Rich Today: The World's Leading Experts Reveal How They are Using the Classic Principles of Napoleon Hill to Think and Grow Rich Today!

Winning The Right Race--Summary


The Coates Perspective for March 23, 2013
“Steering Organizations To New Horizons.”
 
The Sacrifice That Every Leader Must Make

If you are going to succeed as a leader, then you are going to have to make the daily commitment to opt out of the rat race by sacrificing the rat.

You are going to have to be willing to take a balanced approach to life.

You are going to have to be okay with imperfection because no one (including yourself and your competition) is perfect.

You are going to have to take care of yourself so you can take care of others.

Winning The Right Race--Part 3


The Coates Perspective for March 21, 2013
“Steering Organizations To New Horizons.”
 
Do What You Are Really Good At Doing & Delegate the Rest
(Part 3)

As a leader in your organization I’m assuming that you are really good at doing what you do. You have taken your strengths and leveraged them in a way where you live in your professional sweet spot. It has been my experience that when a leader begins to slip, it is often due to neglecting what they have been gifted to do and move into other areas where their strengths are not as obvious.

When Leader-I-Tis Becomes Fatal: Failures 7-9

Quality Leadership Tips For You: The Quality Leader’s Life
 
When Leader-I-Tis Becomes Fatal:
The Twelve Leadership Failures That Sink An Organization (7-9)
 
Remember my definition for Leader-I-Tis?

Leader-I-Tis is a horrible disease that attacks once healthy organizations and severely impairs them, rendering them mostly ineffective and impotent. Leader-I-Tis is the leading cause of broken relationships and the killing of vision in an organization. Highly contagious, those without a strong backbone are highly susceptible to infection.

When Leader-I-Tis Becomes Fatal--Failures 1-3

Quality Leadership Tips For You: The Quality Leader’s Life
 
When Leader-I-Tis Becomes Fatal:
The Twelve Leadership Failures That Sink An Organization
 
In the previous two posts we have defined the meaning and early symptoms of Leader-I-Tis. As mentioned, untreated, it will eventually sink the organization. Every organization’s life cycle has a peak. If the necessary adjustments in vision and methodology are not made in time, the weight and gravity of a negative momentum picks up steam and is rarely fixable.

Some Of The Early Symptoms Of Leader-I-Tis: Part 2

Quality Leadership Tips For You: The Quality Leader’s Life
 
On The Edge Of Leader-I-Tis:
What are some of the early symptoms?
 
One of the great ironies of Leader-I-Tis is that a leader can lead well in one organization but become sick and irrelevant in another. I suppose there are several theories out there, but maybe it all leads back to one’s “calling.” There are some leaders who are placed in positions of leadership, not because of a “call” or due to an extraordinary skill, but because of popularity, because of politics, because of a desire by the other leaders to gather like-minded leaders who will buy into the organization’s culture.

The Danger Of Leader-I-Tis: Part 1

Quality Leadership Tips For You: The Quality Leader’s Life
 
An Introduction To Leader-I-Tis: What is it?
 
Leader-I-Tis is a horrible disease that attacks once healthy organizations and severely impairs them, rendering them mostly ineffective and impotent. Leader-I-Tis is the leading cause of broken relationships and the killing of vision in an organization. Highly contagious, those without a strong backbone are highly susceptible to infection. If detected early, there is a cure that may save the organization from irrelevance.

The Key To Becoming An Empowering Leader

The Coates Perspective for February 15, 2013
“Steering Organizations To New Horizons.”
 
The Art Of Strategic Delegation

Leadership comes in two forms: you can do it alone or you can do it together. If you opt to do it alone, then your influence is severely limited. If you do it alone you will quickly reach your potential for organizational growth and grow no more. However, if you are committed to delegating the right projects to the right people everyone will experience success. It takes a mature leader who has a healthy self-image to trust others with a job he can do (This is especially stretching when it’s a job we really love doing).

Three Essential Choices When Building Your Inner Circle

The Coates Perspective for February 13, 2013
“Steering Organizations To New Horizons.”
 
There is No I in Team

Napoleon Hill, in his book entitled, Think and Grow Rich noted the importance of having a circle of mentors from whom we can learn and emulate. If we are going to succeed as leaders we need a trusted group, an inner circle of sharp advisors who are not yes men but men and women who know what it takes to get the best out of us. I am certain there are plenty of so-called self-made men who have succeeded as leaders in business.
Season Sale -25% OFF!
Youre just in time for our holiday/end of the year special!
 We will offer new clients that book Coates and Associates, Inc. or any of our associates to conduct onsite training or to present a conference/convention speech a discount on our standard fees.  If you are looking for a trainer to help with customer service training and/or sales training this is a great offer for you. Consulting contracts are not included in this offer. 
If you are planning a meeting and need a speaker, book by the end of the year to take advantage of this discount.
This sale end 12/31/12. Dont miss it!
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